How Do You Rate Your Bank or Mortgage Broker?
At Element Finance Fremantle, we ask 100% of our clients what they think our Mortgage Brokers can do to improve their service for them and for all their clients. It is one of the most important ‘elements’ of the process, ensuring we are always improving our systems and service. We really value constructive feedback although it is enjoyable to receive testimonials as glowing as this from Candice last week:
“Mike was extremely professional and met our every need. Will definitely be recommending element finance to others in the future.”
It lets us know we are on the right path and definitely doing the right thing. If you were ever asked, how would you review YOUR bank or broker’s service?